FAQ


Am I locked into payments by joining 3Detour?

No, 3Detour doesn’t believe in locking contracts. As soon as you want to end your subscription please notify 3Detour and your 3D Showcase and listing will be removed from our database.

Why do I have to pay a cloud hosting fee to keep my 3D Showcase active?

3D Modelers must activate a cloud hosting account to support your 3D Showcase. Fees are $10 per month or $100 per year which supports multiple models, after the first year the renewal fee is only $50 per year.

Where can I use the 3D Showcase?

3D Showcases should be used across social media, your website with an embedded video, and inside of your office for all viewers to see.

Can scans be performed outdoors?

Yes, scans can be performed outdoor as long as the sun is not too bright. For this reason, I recommend 3D Showcases being performed closer to sunrise and sunset.

How large of an area can be scanned?

Matterport does not recommend exceeding 10,000 Sq. Ft. per model but it is possible to exceed this limit. 3D Showcases that exceed this limit should be separated into individual models to provide a better user experience.